No Pricing Games Please!

With today’s recent economic situation finding a quality mobile Disc Jockey can be more difficult than ever before. It has created a problem for quality businesses and consumers alike. One example is the influx of self made DJ’s who offer below average part-time service, at rock bottom rates.
With little to no experience or training, they low ball the competition just to make a quick buck and cash in on the budget strapped consumer.These opportunistic wanna be’s with to-good-to-be-true offers are leaving many consumers wishing they would have given more time & consideration to established professional businesses with a proven track record of success.

Below are just some of the disparate deceptive tactics many DJ companies practice each day.  I promise to never adhere to my competitors low standards and poor business ethics. After 20 years in the mobile DJ industry I will continue to give each one of my clients the best quality service with most value for their money.

My PromiseI will not…

“Low Ball”

This is a common technique to reel you into a managers hard sell presentation by quoting a super low price over the phone or email. Only to explain later that the price they quoted you was for a striped down 3 hour package during off day, not your date. A simple misunderstanding? If the price sounds to good to be true, it most likely will be.

“Nickel & Dime”

Similar to “Low Balling” by quoting you a low price to catch your interest. Before the contract signing they will explain the price quote given is bare bones. Everything is else is extra. i.e.microphones, lights, an MC, planning meetings, backup equipment, set up, insurance, Tux, etc..things that should be standard is an extra fee doubling the original quote.

“Bait & Switch”

This happens occasionally with large companies that will ether show you a promotional video of their best DJ, only to find out later your not getting the same DJ. Usually it’s a part-time sub-contractor with much less talent, experience, and skill. Or you could even meet with a DJ you feel comfortable with and agree to in a contract signing only to discover closer to your date that the DJ has moved on. In some cases the same DJ was double booked, or switched to a higher priced contract.

“Hard Sell”

If a DJ tries to hard sell or pressure sell you into using his services, to me they may as well be waving a big red flag. That’s a sure sign of desperation. A good professional DJ service should sell itself without pressure. If you feel uncomfortable when meeting a DJ, imagine how you will feel the day of your event.

“Up Sell”

I’ve seen many Disc Jockey’s offering other services not related to entertainment, i.e. Video, photography, chocolate fountain service, and even, linen and chair covering business, compromising quality DJ service. I specialize in one thing, “The Disc Jockey business”. I can refer you to other professionals that specialize in what they do & not try to up sell you different services or commodities.All wedding entertainment pricing also varies depending on the season, day, duration, and the type of entertainment you want. Please call to set up a no obligation consultation to talk about the details of your wedding and see if PME is the right fit for you.There are no hidden costs and no additional fees for DJ set up. Special DJ pricing  is available for off season  and weekdays.Contact me today to set up a FREE  no obligation consultation as I believe choosing the entertainment should never be influenced by pressure or mis-conceptions about pricing verses value.

How Much Should Your Wedding DJ Cost?
by Stacie Tamaki

Honestly? Probably more than you were planning to pay.

Why?

Because this isn’t easy to say, I don’t say it lightly: When it comes to Wedding DJ’s, Brides and Grooms can and should expect more professionalism than the status quo that has been perpetuated as “acceptable” for far too long.

And that’s not just my opinion. Over the years I’ve talked to brides, grooms, friends, other wedding professionals and even wedding DJ’s and everyone seems to agree that the bar for Wedding DJ professionalism has been set (but even more oddly, accepted) at an often shockingly low level of expectation. In many cases the quality of the service provided falls well beneath the level of mediocrity. IMO that’s not ok because the reputation of the entire DJ industry is damaged every time a DJ falls short. It’s created an atmosphere of apathy where people in need of a DJ often hope to pay very little for one simply because they expect so little in return.

This post isn’t about bashing what I consider to be average or stereotypical Wedding DJ’s. For the most part I don’t think there’s anything particularly deceptive about how most of them run or market their companies. It’s not a bait and switch scenario. Clients hire them with their eyes wide open, understanding the level of service they will receive. Some are willing to contract an average DJ because they think what they’re seeing is “as good as it gets.”

In some cases their expectations are so low they don’t even try to find a qualified DJ or MC because they don’t realize good DJ’s exist. Recently I stumbled upon this blog post on Vegan Bride titled “Phil Birdsell Saved the Day!” written by her real life groom. It’s a perfect example of what this article is all about. He and his bride weren’t going to hire a Professional DJ… Until they met Phil Birdsell who completely transformed their perception of what a wedding DJ can be and exceeded all of their expectations.

I know a common misconception is that all DJ’s are “cheesy” or as MC’s they are “obnoxious” on the microphone. So the logic is: Why pay a lot for someone who is most likely going to annoy or disappoint you? For some companies those may be accurate descriptions of the types of services they provide. But I want to share with you today that not all DJ companies are like that…

Some are good. Some are really good. A select few are truly great.

CONSIDERATIONS
IMO the major factors that really matter when it comes to price are:

Budget
If a particular DJ doesn’t fit your budget, keep looking for the most qualified one who does. You want to choose the right DJ to entrust your reception to: One who is going to try their hardest and do their best for you, not the first one you talk to or the most convenient one.

What is a DJ Worth?
The answer to this question varies based on your needs, expectations and priorities and the level of talent, skills and customer service a DJ is able to provide to you.

The funny thing (as in ironic not ha ha) is that I have worked in the wedding industry for 13 years and by far know more vendors who do not charge enough for their services than those who overcharge. So many people who work in the wedding industry do so because they love to make people happy, they’re really not in it for the money. Some barely charge enough to break even on the cost of their labor, supplies and equipment. (When I was a custom bridal accessory designer I spent a lot of energy talking brides out of things they didn’t need because imo when it comes to wedding accessories, less is more. Less will always look classic and elegant while too much can look costumed or silly.)

Are DJ’s Who Charge More Worth More?
They can be but it may take research on your part to verify if a company is charging what they’re worth or if they are simply being opportunistic. The sad truth is that any company can “look” legitimate. All they have to do is build a nice looking website, print up some business cards and brochures and start advertising. They may even have some impressive credentials. But those things alone aren’t a guarantee of anyone’s current level of professionalism or your satisfaction as their client.

On the flip side of buyer beware is knowing that paying a premium price for something doesn’t always mean it’s overpriced. Whether or not something costs “too much” can be determined by the answer to this question: Is it worth what it costs? You can spend $5,000 dollars on something that’s worth $10,000 and get a great deal. Or you can spend the same $5000 on something that’s only worth $50 and be completely taken advantage of.

My pov is: “Value is not relative to price but to the quality of the product or service you receive in return for your investment.”

DJ as MC
And what about their Master of Ceremonies skills? Especially if you haven’t ever seen them perform before I urge you not to just send out an email or chat on the phone before hiring a DJ because they will almost always be acting as your MC. You need to meet them in person. During your face to face consultation you can see their personality and even ask them to see an unedited video of their performance. When they do, watch for the following elements to see if they have mastered the MC skills needed to do a great job at your wedding:

• Facial expression and demeanor: Do they smile and look happy to be there?
• Body language: Do they slouch, rock or shift about nervously once they begin speaking? Or do they stand straight
and tall with confidence?
• What are their speaking skills like? Do they talk so fast you can barely understand them? Or are they so timid you
can’t imagine them getting everyone out on the dance floor?
• Do they sound engaged, interested and excited to be there or is their voice flat as if they are reading a nutrition
label on a box of breakfast cereal?
• What does their voice sound like? Do they speak with sincerity in their own voice or turn on a different affected
performance voice once they’re speaking into a microphone?

After taking Mark Ferrell’s MC workshop it is now much more apparent to me how undervalued and overlooked MC skills have been in both the past and present. It’s all the more shocking because everything the MC does is an integral part of your wedding reception and should be considered when you are choosing your Wedding DJ.

WHO DO YOU HIRE?
The first and most important question would be: Were you referred to a particular DJ by someone you know and trust, who hired them for an event and were thrilled by their service? Or were you impressed when you saw them successfully performing at another event? If your answer to either question is yes, that may be all you need to know when it comes to selecting who to hire.

If you’re starting from scratch, here are some tips that may help you decide if a company is going to delight or disappoint you. If you can answer “yes” to all or most of the questions below you’re definitely on the right track to finding a DJ of quality.

Does the DJ you are considering hiring:
• Have a Business License or registered with the State with a DBA?
• Use a Written Contract? Do they guarantee the date, their arrival and departure time and the rate they are
charging you?
• Have Quality Equipment?
• Are They Insured?
• Full time professional that specializes in weddings.
• Come Prepared with Back Up Equipment?
• Dress Appropriately?
• Not Use Inappropriate Language and music with explicit lyrics ?
• Not Drink Alcohol on the Job?
• Bring an Assistant When Necessary? i.e. not enough time allowed for set up before guests arrive or lots of stairs
that their equipment must be carried up and down.
• Are they a member of an organization that has real standards for business practices and ethics? A group where not
just anyone can pay to be a member.

But here are the intangibles:
These are the things that you can’t always discern from a website. These are the things a trusted testimonial from someone you know or an eyewitness account can confirm. Does the DJ you are considering hiring:
• Rely on Expertise with continued education, not Ego?
• Deserve your trust?
• Have Solid MC Skills?
• Know how to Use Their Equipment Properly?
• Understand the Pacing and Timing of the Reception?
• Have a personality that reflects your own and/or the type of event you would like to host for your guests?
• About quality not quantity? Care About Your Wedding? Are they honored to be a part of your special day or is it just
a job to earn money?

There is a Big Difference Between how “Professional” and “Stereotypical” DJ’s View Weddings
To me there are no exceptions, every DJ is one or the other. It comes down to integrity and the choice they make when it comes to how do they approach your wedding day? You will find both types of DJ’s within owner operated and multi-op companies. Professionalism is defined as competence and skill. The Professional understands and cares that your wedding is special and will use their competence and skills to help make it enjoyable and memorable. For the Stereotypical DJ’s, the common perception is that they treat weddings as just another “gig” on their calendar.

Do you remember in the movie “My Best Friend’s Wedding” when Julia Robert’s self centered, no frills character makes the analogy that she is “Jell-O” and in the same breath labeled Cameron Diaz’s sincere character as being “Creme Brulee?”

Professional DJ’s are the Creme Brulee
They are honest, have integrity and treat being a DJ as an occupation, not a hobby. Professionals know that their business requires commitment, effort and integrity to be successful. They treat their clients with appreciation and respect because they care about the fact that weddings are special events.

I’ve noticed over the years that because they get to know their clients so well, many owner operated “Professional” vendors in all categories, often create friendships with their clients that may last for years or decades. That’s a great thing!

A Professional DJ will incur many overhead expenses to maintain their company and the high level of service they provide to their clients. These costs have to be factored into the price they charge for their services to create a profit margin. The expenses may include but are not limited to:
• An annual business license
• Registering their business name (DBA) with the city
• Business Insurance
• Association Fees
• Computer and needed software
• Collateral/Print shop: Brochures, business cards, letterhead, etc.
• Website which includes: Design, development, monthly hosting fees, annual renewal for their domain name,
periodic updates to their webmaster, etc.
• Continuing Education: Attending educational industry events, workshops, seminars and conferences
• Graphic Designer: Logo design & collateral development
• Equipment: Initial purchase, maintenance and repair
• Company Vehicle: A DJ has to own a vehicle large enough to transport their equipment to and from your event.

Some own a dedicated vehicle and others purchase a larger personal vehicle than they actually need on a day to
day basis simply to be able to transport their equipment on the weekends.
• Gas and mileage: Some events and consultations may entail a 4+ hour round trip to reach the wedding venue
• Vehicle maintenance and repair
• Paying assistants when required to do their job properly
• Advertising: Bridal shows, magazines, etc.
• Hiring a book keeper or accountant

Stereotypical DJ’s are like Jell-O
Sometimes Jell-O does hit the spot, it can have its moment. But as Julia said in the movie: “Jell-O can NEVER be creme brulee!” The Stereotypical DJ’s have made being average an accepted standard. Many often treat being a DJ like a hobby. Their most common offenses, many of which you may have witnessed in person or have seen portrayed in movies or on tv that have helped to perpetuate the stereotype are: Being late, incorrectly pronouncing the bride or groom’s name during the introductions, not knowing how to properly use their own equipment, not following the timeline for announcements, dressing or acting inappropriately; hitting on guests, drinking on the job, using inappropriate language or using inappropriate humor.

I know. I get and empathize that these are the reasons that some of you are considering making your own mixed music cd or playlist and may forego hiring a DJ. You just don’t want to risk “that guy” showing up and ruining your wedding reception. But it doesn’t have to be that way.

If you didn’t before I hope you now realize that there are highly skilled, experienced, talented, caring Professional DJ’s out there. They do exist!

So, How Much Should your Wedding DJ Cost?
Because different areas of the country have different price ranges, and different couples have different needs and budgets, it isn’t possible for me to give you a definitive amount.

The best guidance I can offer is directly related to the following factors:
• Do you want your guests to be able to hear the ceremony and vows by using an additional sound system not provided by your venue?
• How important is the success of your reception to you and your fiance? Do you want classy intros, someone who entertains (as opposed to interrupts) your guests, unobtrusive sound systems that won’t look tacky in photos and great music & dancing for your reception? How things sound and how successful the dancing goes is especially important if you’ve hired a wedding videographer.
• If you haven’t hired a professional wedding coordinator, do you need the DJ to help you create and execute your wedding day timeline to make sure all of the introductions and announcements are made at the appropriate times? Are you going to count on them to ensure that the photographer and videographer are in place for elements like the toasts, cake cutting and first dance?
• Do you want a DJ you can trust? That knowing they are there will give you peace of mind that everything is going to go smoothly and that their presence will positively impact the success of your wedding and reception?
• Have you ever hired the wrong person to do an important job? You didn’t realize until things went wrong how important it was to you. Or maybe you were just too busy to be overly concerned and thought you could get by. Whatever the reason, regret basically sucks when you know you could have had a better outcome if you had done things differently.
If the answer to any or all of these questions is yes, you will want to hire the best, most Professional DJ you can afford. What do good DJ’s charge? I will say while there is always the possibility you can find a better than average DJ at any price point, if you want a really good or great one they will probably charge at least twice as much as the average estimates you’ll receive.

I hope this post has explained why and that I’ve made the process of locating, recognizing and qualifying a good DJ easier for you.

My thanks to Mark Ferrell, Jason Spencer of Jason Spencer Weddings and Entertainment, Carl Mindling of I MC Events, Ron Grandia , Leonard Ybarra of Music Plus Events, and to the other DJ industry professionals who helped contribute to this article by allowing me to consult with them. Their insights and perspectives are very much appreciated.

Stacie Tamaki